Moda'Da Fashion Bags & Accessories - Wholesale Only | home

Sales/Shipping Terms

This is a wholesale website. We do not provide printed catalogue, just our online store. Our inventory changes every month. We update our website at least three times a month to keep it current as possible.

Ordering: Please telephone your order between 10:00 am to 4:00 pm (Pacific Time) Monday to Friday.

Fax or order from our Web Site anytime.

Order Desk: Telephone: 604-783-9556 Fax: 778-340-3209

Shipping: All orders will be shipped from Vancouver, BC. All shipments will be sent by ground and freight prepaid by Greyhound Express. The freight will then be added to your invoice.

The customer has the option of choosing a faster level of service at the time of ordering. The customer also has the option of choosing their preferred carrier and service level at the time of ordering, with freight charged to the account number of your courier.

Wholesale Terms & Condition:

Payment for cash & carry: either cash, debit or credit card - Visa / Mastercard, no cheque will be accepted.

For C.O.D. service - Cheque must be received before dispatch the shipment.

For Oversea customers: Bank Draft / Wire Transfer & all major credit cards

All cheques should be made to Ozen Holdings Ltd

All overdue invoices will be subjected to a 5% interest fee per month and go into collection if payments are not received on time. Non payment of invoice in arrears demands payment in full immediately and all orders and deliveries will be suspended. All further deliveries and orders will be put on a credit card basic. All merchandise delivered remains the property of Ozen Holdings Ltd. until full payment is received for the amount owing. Any interest or additional charges included will be invoiced as of the original date of the invoice.

Any additional cost incurred for non payment on cheques with non sufficient funds ($30.00) will be invoiced and responsibility of the customers.

Cancel order by client: is subject to 30% penalty on the full amount order.

Returns & Claims - No returns or exchanges will be accepted without prior written authorization.

Defective Product: If you received a defected product, please notify us within 7 business days and we will assign a return authorization number for you to return the product back to us. The customer is responsible for all shipping costs. After we have examined and confirmed the defective product, a credit note will be sent to you by fax/email.

Credit is applied towards your next purchase. No cash refund!

Return subject to 15% restocking fee.

Please note that no returns will be accepted without return authorization number & after 7 days.

All return item must be accompanied by a return authorization number. You have 14 days from the day you received your product

to file for a return with the guidelines below. You can request a return authorization number by sending an email to info@moda-ozen.com with the following information:

Your business name / Your phone & fax number

Your shipping address / Your e-mail address

Your original invoice number / Reasons for returning the item

Note: Returns without a return authorization number will be refused.

In the return package, please include a copy of your invoice and your return authorization number.

Disclaimer: Prices, Terms and Conditions subject to change without prior notice. Every effort has been made to provide the most accurate information, however, we cannot be responsible for any errors or omissions.